FAQs

Navigating your personal healthcare can be tricky, and it’s normal to have a lot of questions. Here are some answers to questions we are frequently asked. If you can’t find what you’re looking for here, please call 207-922-3222  and speak with one of our knowledgeable staff members, or use the Chat with us button.

And remember, you do not need insurance to be seen at our family planning clinics. If you have insurance but your deductible is high please read this.

What services do you offer?

Maine Family Planning provides affordable health care services, including contraception, abortion care, sexually transmitted infection testing and treatment, transgender health care, HIV prophylaxis, and primary health care. We also provide training for health care professionals, advocating for reproductive health and rights, and support educators in providing evidence-based sex education.

Do you accept insurance? Do you accept MaineCare? Do you have a sliding fee scale?

For family planning services, we accept most private insurance companies at our health centers, as well as Medicare and MaineCare (Medicaid). If a service is not covered by your insurance, or you don’t have insurance, our sliding fee scale is used to lower your cost. The sliding scale uses your household income as a guideline. The sliding scale option is possible because of state and federal funding.

Once you’re an established patient (after you’ve had your first appointment), you can pay your bill online. You’ll just need to create a Patient Portal account or have the statement ID number from your paper statement.

For abortion services, we can do a pre-eligibility check to see if your plan covers these services. MaineCare (Medicaid) does not cover abortion services except in cases of rape, incest, or to save the life of the pregnant person. If you have a financial hardship, we can discuss financial assistance when you schedule your appointment.

Can I just walk in for services, or do I need to schedule an appointment?

If the schedule allows, we may accommodate walk-ins, however, to reduce wait time and assure you will be seen, we strongly encourage scheduling ahead by calling 207-922-3222, booking online, or if you are already a patient, scheduling through the Patient Portal.

Do you have Plan B or Emergency Contraception?

There are three ways to access emergency contraception in Maine:

At Your Local Family Planning Clinic

  • There is no age restriction
  • Women and men can pick up (some kinds of) EC
  • Some forms of EC can be obtained without an appointment or prescription (some paperwork required)
  • For some forms of EC, you will need an appointment with a Nurse Practitioner

At the Pharmacy Counter

  • There is no age restriction to access EC from the pharmacy counter
  • Some forms are available without a prescription
  • Some forms require a prescription
  • A government issued ID may be required (for proof of age) for some types of EC
  • Only women can buy them
  • There needs to be a trained pharmacist available
  • You have to ask the pharmacists or clerk for them

Over the Counter

  • There is no age restriction to buy Plan B, one brand of EC, over the counter
  • Government issued ID is NOT required
  • Men and women can purchase them
  • Plan B should be found on shelves and any pharmacist or clerk can sell them to you
  • You don’t have to fill out any paperwork

Do you do abortions?

Yes. We offer aspiration or “in clinic” abortions in our Augusta clinic and medication abortion (abortion with pills) at all of our clinics as well as through the mail with our participation in the TelAbortion Study. You can find information on our Abortion Services page.

I am a teen. Do I need my parents' permission to get services at Maine Family Planning?

In Maine, a minor can obtain confidential reproductive health care, including abortion care, without parental consent or notification. However, we encourage young people to involve their parents or a trusted adult in health care decisions whenever possible. For help with talking to your parents about abortion, you can check out information here.

How can I support Maine Family Planning?

One great way to support Maine Family Planning is to become a patient and tell your friends and family about the services we offer. Additionally, you can check out our Support and Giving page and Join us in in the Fight for Reproductive Justice!

Are your services confidential?

All of our services are confidential. We do encourage all teens to discuss their family planning visit with their parents or guardian. And we’re happy to report that more than half of our young patients tell us that they have talked with a parent or guardian about their decision to visit a family planning clinic.

Not all teens, however, are able to discuss their sexual health decisions with a parent or guardian. These young people tell us that if their privacy is not guaranteed, they may not seek the care they want and need.

Federal Title X family planning regulations guarantee confidential sexual health services for teens. These confidentiality policies for minors are supported by many respected health care organizations including the American Academy of Pediatrics, the American Medical Association, and the American Public Health Association.

Because of these confidentiality policies, if your child has received services from us, we are not able to discuss your child’s family planning visit with you or release medical records without the patient’s written consent. We are able to discuss our clinical services and general sexual health information.